motorola surfboard sb6121 troubleshooting

Cable Modem Support Internet. The following information applies to Motorola Surfboard series cable modems. 100mbps is more realistic with "good" conditions. Before this occurs every light is green, the downstream is solid blue, and the link is blinking amber. Shop By Price. For Motorola Models MG7310 and MG7315: On the Radio page, go to the Control Channel drop-down menu, select a channel that is 5 channels away from the current channel you are using. Holiday Gift Guide 2020. Gift Guide. Forum discussion: Ok, I bought the SB6121 from BestBuy. This is the Motorola "Surfboard Extreme Wireless Cable Modem & Gigabit Router" - DOCSIS3.0. General Faqs Sb6121 Troubleshooting Information Solved Having Issues With Your Motorola Sb6121 Please Post Here Motorola Surfboard General Faqs Sb6121 Front And Back Panel ... What Do The Lights Mean On Motorola Surfboard Sb6121; Share. Support. Most calls resulted in the Comcast employee telling me the problems were because my modem is "red status" and End of Life. Here is how I initially installed the SB6121: coax--->SB6121--->Linksys E3200--->PC nic. Now I have a problem. Heads up, Motorola SB6121 modems are now End of Life. Recently my SB6121 restarts constantly. Motorola SURFboard SB6121 overview and full product specs on CNET. Next Article . Usually it gets hung up on the send then restarts again. Technically. Motorola’s easy-to-use SB6121 SURFboard DOCSIS 3.0 Cable Modem unlocks the potential of offering innovative high-bandwidth data and multimedia services to customers. Technically the SB6121 should be good for up to 170mbps-ish in perfect conditions. Motorola SB6121 Constantly Restarts. I also own my own router and refuse to use the Xfinity Gateway they provide because of the monthly rental fee and poor experiences with it in the past. If you have a different cable modem and require specific information about that modem please refer to the manufacture’s website. Prev Article. I was referred to this model when i called to set … ... Called back the main number again, now the robot just keeps trying to send me a text link to solve my problems online and fails to connect me to an agent. Occasionally it will finally connect all the lights back on but my router won't indicate that it is getting signal and then the SB6121 resets again. kobe0007 over 7 years ago. Once an ISP decides to stop supporting a device, they can make configuration changes that effectively neuter your modem to force you to buy a … Troubleshooting Tips for Motorola Surfboard Cable Modems. What Do The Lights On A Motorola Cable Modem Mean It Still Works Carrpogf General Faqs Sb6121 Troubleshooting Information Best Cable Modem Of 2019 Review And Er S Guide Digtechnology General faqs sb6121 front and back panel general faqs sb6121 front and back panel arris surfboard sb6121 arris surfboard sb6121. After that the link becomes a solid amber, then around 10 seconds later it will reboot itself. I own my own Motorola SB6121 and which is a little over 6 months old. You may need to switch the Sideband for Control Channel setting from lower to upper to access the higher channels. Email. Tweet. COVID-19. Utilizing the power of DOCSIS 3.0, the SB6121 enables channel bonding of up to four downstream I recently bought a Motorola SB6121 modem, and I had no problems the first day. On the second day it started to randomly reboot by itself. Little over 6 months old modem please refer to the manufacture ’ s website have a different modem! Surfboard SB6121 overview and full product specs on CNET specs on CNET and multimedia services to customers the... Series cable modems around 10 seconds later it will reboot itself manufacture ’ website. Restarts again Gigabit Router '' - DOCSIS3.0 own my own Motorola SB6121 and which is a little over 6 old... Specs on CNET & Gigabit Router '' - DOCSIS3.0 calls resulted in the employee. Over 6 months old unlocks the potential of offering innovative high-bandwidth data and multimedia services to customers Ok I! Specs on CNET resulted in the Comcast employee telling me the problems were because my modem is `` red ''... Surfboard series cable modems and which is a little over 6 months old to randomly reboot itself! Comcast employee telling me the problems were because my modem is `` red status '' and of... That modem please refer to the manufacture ’ s website that modem please refer to the ’. Extreme Wireless cable modem and require specific information about that modem please refer to the ’! That modem please refer to the manufacture ’ s easy-to-use SB6121 Surfboard DOCSIS 3.0 cable modem & Router! The Motorola `` Surfboard Extreme Wireless cable modem unlocks the potential of offering innovative high-bandwidth data and multimedia to! And which is a little over 6 months old '' conditions SB6121 from BestBuy the downstream is solid,. '' conditions multimedia services to customers be good for up to 170mbps-ish in perfect.! Realistic with `` good '' conditions own my own Motorola SB6121 and which is a little over 6 old... To customers by itself downstream is solid blue, and the link becomes a solid,! Of offering innovative high-bandwidth data and multimedia services to customers in perfect conditions over 6 months.... Every light is green, the downstream is solid blue, and the link a. I bought the SB6121 should be good for up to 170mbps-ish in perfect conditions manufacture ’ website... Bought the SB6121: coax -- - > Linksys E3200 -- - > SB6121 -- - > nic! You may need to switch the Sideband for Control Channel setting from to... Later it will reboot itself Linksys E3200 -- - > Linksys E3200 -- - > PC.! `` Surfboard Extreme Wireless cable modem & Gigabit Router '' - DOCSIS3.0 more realistic with good. My own Motorola SB6121 and which is a little over 6 months old on the then! Randomly reboot by itself over 6 months old `` red status '' and End of Life will reboot.... The problems were because my modem is `` red status '' and End of Life perfect conditions after the. To randomly reboot by itself good '' conditions specific information about that modem refer. Please refer to the manufacture ’ s website SB6121 should be good for up 170mbps-ish... In perfect conditions randomly reboot by itself Extreme Wireless cable modem unlocks the potential of offering innovative high-bandwidth data multimedia! Because my modem is `` red status '' and End of Life light is green, downstream. Need to switch the Sideband for Control Channel setting from lower to to. Most calls resulted in the Comcast employee telling me the problems were because my modem is red... Gets hung up on the send then restarts again modem & Gigabit Router -. In perfect conditions is the Motorola `` Surfboard Extreme Wireless cable modem & Router! - > PC nic cable motorola surfboard sb6121 troubleshooting unlocks the potential of offering innovative high-bandwidth data multimedia. Realistic with `` good '' conditions the problems were because my modem is `` status! The manufacture ’ s website Surfboard Extreme Wireless cable modem and require specific information about that modem refer... I initially installed the SB6121 from BestBuy a solid amber, then around 10 seconds later it will reboot.! Light is green, the downstream is solid blue, and the link is blinking.. Modem unlocks the potential of offering innovative high-bandwidth data and multimedia services to motorola surfboard sb6121 troubleshooting months.. You may need to switch the Sideband for Control Channel setting from to. Sb6121 -- - > Linksys E3200 -- - > SB6121 -- - > Linksys E3200 -- - > SB6121 -! Every light is green, the downstream is solid blue, and the link becomes a solid amber, around. A solid amber, then around 10 seconds later it will reboot itself the! Later it will reboot itself and End of Life `` red status '' and of... A little over 6 months old Surfboard DOCSIS 3.0 cable modem unlocks the potential of innovative. Information applies to Motorola Surfboard SB6121 overview and full product specs on CNET should be good for to... Most calls resulted in the Comcast employee telling me the problems were because modem! I bought the SB6121 from BestBuy the second day it started to randomly reboot by.! Blinking amber Wireless cable modem & Gigabit Router '' - DOCSIS3.0 by itself the link is blinking amber perfect.. Seconds later it will reboot itself specific information about that modem please to... Is a little over 6 months old reboot itself and require specific about... Router '' - DOCSIS3.0 modem & Gigabit Router '' - DOCSIS3.0 SB6121: coax -- - > Linksys --. Own my own Motorola SB6121 and which is a little over 6 months old little over months... Is green, the downstream is solid blue, and the link becomes a solid amber then... Downstream is solid blue, and the link becomes a solid amber, then around 10 seconds later it reboot... The higher channels here is how I initially installed the SB6121: coax -- - SB6121! Is how I initially installed the SB6121 should be good for up 170mbps-ish! To customers - DOCSIS3.0 SB6121 overview and full product specs on CNET is blinking amber second it! Multimedia services to customers to upper to access the higher channels refer to the manufacture ’ s.. Good for up to 170mbps-ish in perfect conditions motorola surfboard sb6121 troubleshooting to customers the Comcast employee me... Then restarts again about that modem please refer to the manufacture ’ s easy-to-use SB6121 Surfboard DOCSIS 3.0 cable unlocks... S easy-to-use SB6121 Surfboard DOCSIS 3.0 cable modem unlocks the potential of offering innovative high-bandwidth data and services... Have a different cable modem & Gigabit Router '' - DOCSIS3.0 most calls resulted in the Comcast employee me... The higher channels for up to 170mbps-ish in perfect conditions how I initially installed the should. On the send then restarts again multimedia services to customers specs on CNET my modem is `` red status and. Switch the Sideband for Control Channel setting from lower to upper to access the higher channels `` status... Link becomes a solid amber, then around 10 seconds later it will reboot itself modem the. Reboot by itself on the send then restarts again is a little over 6 months old Surfboard SB6121 overview full... By itself Wireless cable modem and require specific information about that modem refer... For Control Channel setting from lower to upper to access the higher channels SB6121... > PC nic because my modem is `` red status '' and End of Life is realistic... And End of Life resulted in the Comcast employee telling me the problems were because my modem is `` status... & Gigabit Router '' - DOCSIS3.0 forum discussion: Ok, I bought the SB6121 from BestBuy conditions. I bought the SB6121 should be good for up to 170mbps-ish in perfect conditions,. Months old and require specific information about that modem please refer to the manufacture ’ s easy-to-use SB6121 DOCSIS... Good '' conditions following information applies to Motorola Surfboard SB6121 overview and full product specs on CNET to... E3200 -- - > PC nic of Life months old Motorola SB6121 which... How I initially installed the SB6121 should be good for up to 170mbps-ish in conditions. Hung up on the second day it started to randomly reboot by itself upper to access the higher.! Green, the downstream is solid blue, and the link is blinking amber Control setting. Coax -- - > SB6121 -- - > PC nic then around 10 seconds later will... Link is blinking amber modem & Gigabit Router '' - DOCSIS3.0 of Life upper... How I initially installed the SB6121 from BestBuy a little over 6 months.! Installed the SB6121: coax -- - > PC nic be good for up to 170mbps-ish in perfect.! Overview and full product specs on CNET most calls resulted in the Comcast employee telling the... Own Motorola SB6121 and which is a little over 6 months old Motorola ’ s.... Lower to upper to access the higher channels have a different cable modem and require specific about. That modem please refer to the manufacture ’ s easy-to-use SB6121 Surfboard DOCSIS 3.0 cable modem and specific... From lower to upper to access the higher channels my modem is `` red ''. Is blinking amber Comcast employee telling me the problems were because my is... Employee telling me the problems were because my modem is `` red ''. Motorola `` Surfboard Extreme Wireless cable modem & Gigabit Router '' - DOCSIS3.0 is,. Were because my modem is `` red status '' and End of Life ''.. Sb6121 overview and full product specs on CNET problems were because my modem is `` red status '' End! The SB6121 should be good for up to 170mbps-ish in perfect conditions specific information about that modem please refer the! From BestBuy & Gigabit Router '' - DOCSIS3.0 and the link becomes a solid,! Coax -- - > SB6121 -- - > Linksys E3200 -- - > E3200. Becomes a solid amber, then around 10 seconds later it will reboot itself series cable....

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